Customer Account

Creating a customer account makes the entire shopping process easier and gives you access to additional benefits. With your account, you can:

• view your order history and download invoices,
• manage your contact and delivery details without entering them repeatedly,
• get access to selected offers and discounts available to newsletter subscribers.

Creating an account is free and takes just a few seconds.

You can create a customer account in several ways:

1. By signing up on the website – click “Login” in the top right corner and, in the window that opens, select “New registration” (bottom left corner).

2. Directly via the registration page: https://www.fgarms.eu/en/registration/. 
   To register, you need to enter: your email address and password.
   You can fill in additional details later in your customer account.

3. During checkout – in the checkout step "Information about you", you can tick the checkbox "I want to register".

After completing the registration, we will send you a confirmation email.

In your customer account, you can easily track your order history, download invoices and manage your addresses.
Newsletter subscribers also get access to selected special offers and discounts available to registered users.

Yes, you can place an order without creating a customer account. However, if you do not register, you will not have access to your order history and you will need to enter your delivery details again for future purchases.

After signing in to your customer account, you can update your login details directly in the My Personal Details section: https://www.fgarms.eu/en/client-center/my-account-settings/

• You can choose to change only your email address, only your password, or update both details at the same time.

• After making the changes, click “Save” to apply and store the new details.

This way, you can make sure that access to your account remains up to date and secure.

If you can’t remember your password, you can quickly reset it by following these steps:

1. Click “Login” in the top right corner of the page.

2. In the window that opens, select “Forgotten password” in the bottom left corner or go directly to: https://www.fgarms.eu/en/client-center/forgotten-password/

3. Enter the email address you use for your customer account.

4. We will immediately send you an email with a link to set a new password.

Once you have changed your password, you can sign in again and continue shopping.

If you would like to cancel your customer account, please contact our customer service. We will be happy to discuss the next steps with you and ensure your account is safely cancelled.